Returns & Exchanges
We want you to love your art project. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for unused and unopened kits in their original packaging.
Return Process
- 1.Initiate Request
Contact our support team with your order number and reason for return to receive a Return Authorization.
- 2.Prepare Package
Ensure the kit is complete and unused. Pack it securely in the original shipping box to prevent damage.
- 3.Ship Item
Send the package to our warehouse using the address provided by our support team.
- 4.Receive Refund
Once inspected, we will process your refund to the original payment method within 5-7 business days.